xs

Terms and Conditions

1. Introduction

Welcome to Nozol Noor, an online platform that allows users to book properties and rooms for short or long stays. By using our platform, you agree to the following terms and conditions.

2. Definitions

Platform: Refers to the Nozol Noor website and mobile applications. User: Any individual or entity using the Nozol Noor platform. Property Owner: Any individual or entity listing properties or rooms on the platform. Booking: The reservation of a property or room through the platform. Guest: The person who books and stays at the property.

3. User Account

Users must create an account to make bookings. The information provided must be accurate and up-to-date. Users are responsible for maintaining the confidentiality of their account information.

4. Booking and Payment

Users can browse and book available properties or rooms. Bookings are subject to availability and confirmation from the property owner. Payments must be made through the platform’s payment gateway. Prices are inclusive of all applicable taxes unless stated otherwise.

5. Cancellation Policy

Users may cancel bookings according to the property owner’s cancellation policy, which will be displayed at the time of booking. Refunds, if applicable, will be processed according to the terms set by the property owner.

6. Property Owner Responsibilities

Property owners must ensure that all information about their properties is accurate and up-to-date. Property owners are responsible for the safety and legality of the properties they list. Property owners must adhere to the platform’s guidelines for listing properties and managing bookings.

7. Guest Responsibilities

Guests must adhere to the property rules provided by the property owner. Guests are responsible for any damages caused during their stay.

8. Platform Fees

The platform may charge a service fee for each booking, which will be disclosed at the time of booking. Property owners may also be subject to listing fees or commissions.

9. Dispute Resolution

Any disputes between users and property owners should be resolved amicably. The platform may assist in dispute resolution but is not responsible for any agreements or settlements reached.

10. Liability

Nozol Noor is not responsible for the condition or legality of the properties listed on the platform. The platform is not liable for any losses or damages resulting from the use of the platform or the properties booked through it.

11. Intellectual Property

All content on the Nozol Noor platform, including but not limited to text, graphics, logos, and images, is the property of Nozol Noor and protected by intellectual property laws.

12. Termination

Nozol Noor reserves the right to terminate or suspend a user’s account at any time, with or without notice, for violations of these terms and conditions.

13. Governing Law

These terms and conditions are governed by the laws of the jurisdiction where the platform operates.

14. Amendments

Nozol Noor reserves the right to amend these terms and conditions at any time. Users will be notified of any significant changes.

15. Contact Information

For any inquiries or issues, users can contact Nozol Noor customer support through the platform’s contact page.